Intercom alternatives

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Intercom charges per seat (from $29) plus per Fin outcome (from $0.99). If that’s hard to forecast, these are the common switches.

The full list

1

Cheapest per agent

Freshdesk

★★★★★★★★★★ 4.5 · Best for small and mid-size support teams that want an easy, affordable help desk

From $19/agent billed yearly.

Category
Customer support
Free plan
No
Paid from
$19/mo
Billed yearly
$19/mo
From $19 /user/moVisit Freshdesk Full review
2

Most complete help desk

Zendesk

★★★★★★★★★★ 4.4 · Best for growing and enterprise support teams that need a proven, scalable help desk

Ticketing, voice, help center and AI agents.

Category
Customer support
Free plan
No
Paid from
$25/mo
Billed yearly
$19/mo
From $25 /user/moVisit Zendesk Full review
3

Best for a unified CRM

HubSpot

★★★★★★★★★★ 4.4 · Best for small businesses that want a free CRM that can grow with them

Chat, tickets and CRM together.

Category
Productivity & CRM
Free plan
Yes
Paid from
$20/mo
Billed yearly
$15/mo
From $20 /user/moVisit HubSpot Full review

Compared at a glance

ToolOur ratingCategoryFree planPaid fromYear 1 (cheapest paid)
Freshdesk 4.5/5Customer supportNo$19/mo$228
Zendesk 4.4/5Customer supportNo$25/mo$228
HubSpot 4.4/5Productivity & CRMYes$20/mo$180

Checked Oct 10, 2026. Details change: confirm on the provider’s site.

Other options (not yet rated)

Help Scout, Crisp, Front and Zoho Desk.

Compare Intercom vs Zendesk.

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