Jotform vs SurveyMonkey
Jotform
SurveyMonkeyWe may earn a commission from links on this page, at no extra cost to you. It never changes our picks. How we make money.
Quick verdict
Jotform edges it overall, winning 2 of 4 rating categories. Jotform is cheaper to start ($19 vs $30).
Choose Jotform if…
You’re businesses collecting orders, applications, registrations and payments. A versatile form builder with 10,000+ templates, payments, e-signatures, PDF generation, approvals and tables: far more than surveys.
Visit JotformChoose SurveyMonkey if…
You’re teams running customer, employee or market research surveys. The best-known survey tool: question bank, logic, analysis and benchmarks for customer, employee and market research surveys.
Visit SurveyMonkeySide by side
| Jotform | SurveyMonkey | |
|---|---|---|
| Our rating | 4.5/5 | 4.3/5 |
| Value | 4.5/5 | 3.6/5 |
| Features | 4.7/5 | 4.6/5 |
| Ease of use | 4.5/5 | 4.6/5 |
| Output quality | 4.4/5 | 4.5/5 |
| Category | Forms & surveys | Forms & surveys |
| Free plan | Yes: Starter plan with branding | Yes: Basic plan with limited responses |
| Cheapest paid plan (monthly) | $19/mo | $30/mo |
| Same plan billed yearly | - | $30/mo |
| Top plan | Bronze, Silver, Gold: $19/mo | Premier (individual): $139/mo |
| Seats | Per account | Individual or team (3+ users) |
| Trial / refund | Free Starter plan | Free Basic plan |
| Platforms | Web, iOS, Android | Web, iOS, Android |
| Best for | Businesses collecting orders, applications, registrations and payments | Teams running customer, employee or market research surveys |
Jotform: pros & cons
- Free plan to start
- Payments, signatures and PDFs built in
- 50% off for nonprofits and education
- Free forms carry Jotform branding
- Submission limits drive upgrades
SurveyMonkey: pros & cons
- Powerful analysis and benchmarks
- Huge template and question bank
- Trusted brand for respondents
- Free plan hides most responses
- Paid plans billed yearly are a big upfront cost
- Extra responses cost $0.15 each
Questions from readers
Still deciding between these two? Ask a question and we will answer it here.